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Awake Overnight Support Staff

Company Name:
Advocates, Inc.
Founded in 1975 by a group of volunteers providing patient rehabilitation services on the grounds of Westborough State Hospital, Advocates is now one of the largest human services organizations in the state. Today, Advocate employs over 1000 staff members and serves 20,000 individuals at over 100 sites across Eastern and Central Massachusetts.
Our commitment to meeting the needs of individuals facing diverse life challenges has given rise to a broad range of community based services, including: Residential Supports, Outpatient Mental Health, Outpatient Addiction, Psychiatric Emergency Services, Home-Based Services for Children and Families, Community Justice, Family Supports, Employment and Vocational Services, and Day Habilitation.
Services are designed to meet the unique needs of elders, families and individuals with mental health challenges, addiction, developmental/intellectual disabilities, autism, brain injury and other life challenges. Advocates is a nationally recognized provider for adults with Prader-Willi Syndrome, Deaf and Hard of Hearing adults with disabilities and individuals with developmental and co-occuring mental health needs. Our culturally sensitive programs and supports serve individuals and families from diverse backgrounds.
At the heart of all Advocates services is a commitment to partnering with the individuals we support and, where appropriate, their family members, so that they can lead full and satisfying lives of their own design. We practice a person-centered approach that respects the unique needs, wishes and abilities of each individual.
Advocates is an EOE/D/F/M/V.
The Awake Overnight Counselor is responsible for ensuring the health and safety of all individuals during the night. This includes being available to provide any assistance needed during the night, which requires the need to stay awake during this shift, and assisting with morning activities as needed.
1. Remain alert and respond to the needs of the individuals.
2. Assist individuals with morning activities as needed, advise individuals in choosing weather appropriate clothing and prepare lunch and/or any items needed for the day program.
3. Lift and transfer individuals as needed.
4. Provide a safe living environment for individuals through compliance with agency policies, OSHA and other safety standards.
5. Train individuals in responding to nighttime fire drills, conduct regular drills and ensure the safe evacuation of individuals from the program during a fire or fire drill.
6. Provide transportation of individuals to day programs as needed.
7. Assist individuals with home maintenance and perform cleaning duties as assigned.
8. Implement established treatment programs.
9. Report significant health, psychiatric or behavioral issues to the on-call person in accordance with program procedure.
10. Prepare summaries of interaction and objective behavioral observations of individuals at the end of shift; clinical notes and data collection using Microsoft Outlook.
11. Perform physical intervention in the event of an ndividual's crisis.
12. Attend trainings as assigned; maintain necessary certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC).
13. Ensure that individuals are treated with dignity and respect in accordance with Advocates' Human Rights policy.
1. High School Diploma or GED plus 6 months related experience.
2. Must be able to perform each essential duty satisfactorily.
3. Must have basic computer knowledge.
4. Ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
5. Ability to communicate effectively in writing and possess the ability to use good judgment.
6. Sensitivity to the needs of the population.
7. High energy level and ability to function in a team atmosphere.
8. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport clients.

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