VP of Operations

Job Description Company has experienced a robust period of growth as the direct result of the effectiveness of our VR Telehealth product in pilots with major insurance companies. To continue on this trajectory, we are looking for an experienced VP of Operations. You will be a key member of the executive team, reporting to the CEO. You will maintain control of diverse business operations, so we expect you to be an experienced and efficient leader that can drive extensive and sustainable growth. You will be asked to ensure superb patient and clinician experience and optimize our operating capabilities to maximize patient satisfaction. Within your department, we expect you will: Drive the company's operating capabilities to surpass patient & clinician satisfaction and retention goals Oversee daily operations of the company Design and implement business strategies, plans and procedures Improve current processes and coordinate organizational procedures for optimized efficiency and productivity Set comprehensive goals for performance and growth of your team Lead employees to encourage maximum performance and dedication Evaluate performance by analyzing and interpreting data and metrics Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Cross-functionally, we expect you will: Oversee strategic business initiatives from development through successful execution in collaboration with the rest of the executive team Assess and implement improved processes and new technologies, and collaborate with management regarding the implementation of these improvements Participate in a cross-functional budgeting process Build and develop relationships with employees throughout the company for increased efficiency and effective responsiveness into existing operations What you need to succeed: Experience as VP of Operations or relevant role 2+ years in a business or executive management role Experience organizing and directing multiple teams and departments Evidence of devising a strategy and executing against it Dedication to efficient productivity Exceptional interpersonal skills Nimble business mind with a focus on developing creative solutions Competency in strategic planning and business development Experience in fundraising is a plus Working knowledge of data analysis and performance/operation metrics Outstanding organizational and leadership abilities Aptitude in decision-making and problem-solving

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