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Customer Account Manager

Full-time 3 hours ago Full Job Description The potential new candidate for our Customer Account Manager position must be eager and self-sufficient. The Customer Account Manager role is a multifaceted position involved in customer acquisitions, sales, account management, employee management, human resources, recruiting, and other daily operations that make our firm consistent and ever-evolving. The Customer Account Manager will be trained on daily operations by a more seasoned Account Manager and will encounter a hands-on training experience, learning each department separately to ensure optimal success throughout the training. Customer Account Manager Responsibilities: Manage and troubleshoot territories assigned by the Executive Account Manager. Assist in managing a sales team within the territory assigned by staying up to date on all products and promotions. Follow up with previous sales to ensure customer satisfaction and secure that the appropriate promotional service was allocated. Prospect new relationships with warm leads and build a relationship to better understand their needs from our clients. Develop a strong understanding of our client promotional products and their competitors to provide a substantial comparison for our potential new customers. Customer Account Manager Requirements: Time management and organizational skills are a requirement to ensure the Account Management team is maintaining satisfaction for our clients and consumers. The ability to solve any issues with minimal direction from the Executive Account Managers. The aptitude to want to work a full-time schedule as well as put in extra effort in order to understand and learn the sales strategies, networking with higher-level Account Managers, and staying current on promotional products. Experience in sales, retail, management, and/ or hospitality is preferred but not required due to our internal training program provided. The educational background of either an Associates' degree or a Bachelor's degree is preferred. Salary: $34,000 - $40,000

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